Reservations should be made as soon as possible to ensure your desired launch date.
For immediate reservations, call (800) 461-5823 (toll-free) or (541) 395-2716
Trip Deposit Payments
A 50% deposit (Check, Visa, MasterCard, American Express, Discover), up to $100.00 per person max, will confirm your reservation. The remaining balance will be due on or before departure. When we receive your deposit we will send you a confirmation packet for your trip. It will contain a letter of confirmation, a map to find us, and a preparation list of things to bring to make your trip more enjoyable. Also, all participants will be required to sign a release form before the trip.
Cancellation Policy
Please understand that when a reservation is made with High Desert River Outfitters, that it is a commitment for us to hold space for you. We can, and often do, turn away others from particular dates if we are too full. If you decide to cancel, it can be difficult for us to book someone else on that trip, especially if cancellations are made close to the departure date. With this in mind we must be firm to the following policy.
Day Trips
A $15/person cancellation fee will be assessed on any cancellation. Cancellations made less than 72 hours prior to trip departure will forfeit 50% of the total trip price and 100% of the total trip price on the day of the trip. However, you may substitute another person with no penalty. OR you may transfer the trip to another date prior to 72 hours of the trip departure date. A multi-day trip cancellation must be made at least two weeks prior to the departure date. A $25 per person cancellation fee will be assessed on any multi-day trip cancellation. If the cancellation is made during that two week period, a 50% per person fee will be charged. However, you may substitute another person with no penalty. OR you may transfer the trip to another date.
No Shows & Same Day Cancellations
Subject to 100% of total trip price . There are no exceptions to these cancellation policies. Normally, all of our trips are a go -rain or shine. High Desert River Outfitter reserves the right to make itinerary changes, if necessary, due to water fluctuations, weather conditions, insufficient reservations or other factors beyond or out of our control.
Please keep in mind that minimum age recommendations fluctuate depending on water level, however, all participants must weigh at least 50 pounds by law.
Other Payment Options
By Phone
We accept orders over the phone, payable with a major credit card.
A 50% deposit (up to $100 per person max.) is required to confirm your reservation. The remaining balance will be due by departure date.
Call (800)-461-5823 and have the following information ready:
- Credit Card number and expiration date.
- Number of people attending.
- Desired reservation date.
By Mail
We accept personal checks, certified checks, cashier’s checks and personal money orders by mail. A 50% deposit (up to $100 per person max.) is required to confirm your reservation. The balance will be due by departure date.
Please send your reservation requests to:
High Desert River Outfitters
PO. Box 264
Maupin , OR 97037
(541) 395-2716
